One of the amazing things about Comcast's infamously terrible customer service is that you will get told two completely different and contradictory things by different customer representatives. We have absolutely no idea why Comcast has difficulty implementing consistent policies and practices for how to handle customers but it generates some truly Kafkaesque scenarios in which customers are shuffled through six different representatives who all tell customers things that are wildly at odds with one another.
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Apple Pay Responsible for 1% of Digital Payment Dollars in November, Most Popular at Whole Foods
Apple still trails industry leaders like Square and PayPal, which captured 18 and 78 percent of digital payment dollars in November, respectively, but ITG analysts suggest Apple Pay is showing strong momentum given that it's available only to customers with the newest hardware and supported by a limited number of merchants.
According to the report, which uses data from ITG's Investment Research consumer panel, 60 percent of new Apple Pay customers used the service on multiple days throughout November, averaging 1.4 use times per week. In comparison, only 20 percent of new PayPal customers used the service multiple times during the same time period.
Among customers who used Apple Pay, Whole Foods was the location where the service was used most, capturing 20 percent of all Apple Pay transactions. Walgreens came in second, with 19 percent of transactions, and McDonald's was third, with 11 percent of transactions. Whole Foods was also saw the highest spending, responsible for 28 percent of all Apple Pay dollars spent.
Available since October 20, Apple Pay is accepted at several of Apple's partner stores and at more than 200,000 retail locations where NFC payments are accepted. Apple has given little indication of Apple Pay's early success, but in October, Apple CEO Tim Cook revealed that Apple Pay had seen more than one million credit and debit card activations during its first 72 hours of availability.
Posted in 2014 at 09:45PM, December 19
3 great limited-time Amazon deals you won’t want to miss
Every day, Amazon brings a new selection of incredible deals to its website. Here at BGR, we want to make sure you find the very best electronics and gaming deals, so we've rounded up three that you're not going to want to miss. These are the best deals at Amazon on Tuesday, December 16th.
Posted in 2014 at 09:45PM, December 16
Check out Staples’ special Cyber Monday tech deals – everything you need to know
Staples is getting ready to kick off its Black Friday 2014 sales, but the company has also prepared special offers for December 1st, or Cyber Monday. Just like its Black Friday deals, available starting with Thanksgiving Day, Staples’ Cyber Monday offers will actually begin a day earlier on November 30th, when buyers will be able to buy various discounted gadgets on Staples.com.
Posted in 2014 at 09:45PM, November 27
Destiny first impressions: Blinded by the hype
I'm glad that I invested some time into the alpha and beta tests of Destiny, because I know I would have been disappointed with the game otherwise. Destiny isn't what I expected. I don't know if it's what I was promised, but the ideas are spread so thin that it only seems to scratch the surface of what I've come to expect from an MMO, a shooter or even a Bungie title. But I think I'm enjoying it regardless.
Posted in 2014 at 09:45PM, September 09
The LG’s newest phablet won’t be the beastly Galaxy Note 4 rival you want
LG may have intentionally leaked the LG G3 Stylus phablet, a G3 variation meant to compete directly against Samsung’s Galaxy Note 4 in the following months, but the device won’t be the flagship device fans expect, The Korea Times has learned.
Posted in 2014 at 09:45PM, August 06
Video: Want to see what happens when an iPhone 5s gets run over by a train? Of course you do
The iPhone 5s is amazingly solid for a smartphone made entirely of glass and ultra-thin aluminum. It looks great, it feels great and it can survive its fair share of drops as long as it doesn't hit a hard surface on its corner. But can it survive being run over by a speeding train?
Posted in 2014 at 09:45PM, July 24
OnePlus confirms the OnePlus One will get Android L – maybe sooner than most phones
The OnePlus One isn't exactly the easiest smartphone to get your hands on, but for enthusiastic Android fans it's still the most exciting smartphone we've seen this year. Now, to add a bit of extra excitement, OnePlus has not only confirmed that not only will the OnePlus One be updated to Android L following its release this fall... it might get the L update faster than most leading Android smartphones on the market.
Posted in 2014 at 09:45PM, July 07
Bitcoin may have finally reached a tipping point
After a rocky spring, Bitcoin is on a bit of a winning streak as notable web retailers add support, Russia softens its stance towards the cryptocurrency and a leading venture capitalist sweeps the entire Federal auction.
Posted in 2014 at 09:45PM, July 03
Amazon’s brand new Fire Phone is tanking on the best sellers list
The announcement of Amazon's Fire Phone was met with a mixed reaction. Many of the innovative features of the device were intriguing, but we questioned whether Amazon was innovating in the right areas. GeekWire has been keeping track of the Fire Phone's rankings on the Amazon Best Sellers list, and it appears that consumers are also questioning the viability of Amazon's new hardware.
Posted in 2014 at 09:45PM, July 01
Here’s even more proof the Surface Pro 3 is coming soon
Microsoft is expected to unveil a Surface mini next week during a special media event, possibly alongside other Surface products, according to a recent Bloomberg report. One of these devices may be the Surface Pro 3, The Verge reports, as the unreleased device has been spotted on a Microsoft Windows 8.1 support page published on Tuesday.
Posted in 2014 at 09:45PM, May 14
Amazon May Launch Smartphone with 3D Capabilities in September
The people said Amazon hopes to distinguish its phone in a crowded market with a screen capable of displaying seemingly three-dimensional images without special glasses, these people said. They said the phone would employ retina-tracking technology embedded in four front-facing cameras, or sensors, to make some images appear to be 3-D, similar to a hologram, the people said.
Rumors of the phone first surfaced in July of 2012, where it was reported that the company was working with Foxconn on the device. Last May, another report noted that the smartphone would join other products to complement Amazon’s popular line of Kindle tablets and E-readers.
The news comes as Apple is expected to ship its next-generation iPhone later this year, which may come in two different sizes: 4.7 inches and 5.5 inches. Recent reports have noted that the 4.7 inch version will ship in the third quarter of 2014, while the larger version may ship later due to production issues.
Along with a larger screen, both models of the iPhone 6 are expected to include a faster A8 processor, Touch ID fingerprint sensor, 1GB of RAM, and camera improvements in the form of optical image stabilization.
Posted in 2014 at 09:45PM, April 11
iMovie for Mac Updated With Minor Feature Upgrades and General Improvements [Mac Blog]
The update adds the ability to sort events in the sidebar by date, change the font, size and color of new titles introduced in iMovie 10, and the ability to double-click an transition in the timeline to adjust its duration. All small additions, but welcome ones for some users.
What's new in iMovie 10.0.3
• Option to sort events in the sidebar by date
• Change the font, size, and color of new titles introduced in iMovie version 10
• Double-click a transition in the timeline to adjust its duration
• Crop and rotate clips in events
• Add speed effects using the Adjustments Bar
• Option to smoothly transition in and out of speed effects
• Fixes issues that could cause iMovie to quit unexpectedly
• Resolves issues that could cause sharing to fail
• Improves reliability of search when using partial or multiple search terms
• General usability improvements on computers using certain languages
Apple also released an update to Xcode coding app that fixes a few issues.
iMovie is available from the Mac App Store for $14.99, though it is included free for many users with their Mac purchase. [Direct Link]
Xcode is a free download from the Mac App Store. [Direct Link]
Posted in 2014 at 09:45PM, April 10
Comcast ends 2014 with one last epic customer service call debacle