Well looky here — The Verge has obtained some leaked documents detailing Comcast's customer service representative training and... you're not going to believe this... they make Comcast look pretty bad!
Well looky here — The Verge has obtained some leaked documents detailing Comcast's customer service representative training and... you're not going to believe this... they make Comcast look pretty bad!
Newly leaked docs detail more horrors from Comcast’s customer service misery mill