No console launch is perfect, exemplified most recently by both the Xbox One and PlayStation 4, but some of the issues with Microsoft's latest entry are especially bewildering. If there was a trump card in the last console generation, it was Xbox Live. The social features of the Xbox 360 generally blew the PS3 and the Wii out of the water, but on the Xbox One, Microsoft managed to break something that didn't need fixing.
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Microsoft to address huge pain point with first big Xbox One update