It has been a season full of ups and downs for Samsung. On one hand, the Korean tech company managed to outsell Apple last quarter and topped customer satisfaction ratings. On the other, the Galaxy Round exists. The latest dip on this rollercoaster month is a familiar one: some Samsung devices are malfunctioning. Earlier this month, Galaxy S4 return rates in Germany jumped after an issue with the batteries began killing phones.
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Samsung issues apology, promises to fix buggy Galaxy phones in China